At Artistick Mirrors & Furniture, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our handcrafted Venetian mirrors, request a consultation, or contact us regarding our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Artistick Mirrors & Furniture

Artistick Mirrors & Furniture is based in Delhi, India, and specializes in handcrafted Venetian mirrors inspired by traditional Italian craftsmanship. Our products are supplied to customers and projects in India and internationally, including the USA, Canada, Gulf countries, and the European Union.

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Browse or purchase products from our website
• Contact us with an enquiry
• Request a complimentary mirror consultation
• Request product information, pricing, or quotations
• Submit a contact or enquiry form
• Subscribe to our communications
• Communicate with us through email, phone, WhatsApp, or other available channels

The information we may collect includes:

• Full name
• Email address
• Phone number
• Billing and shipping address
• City, state, and country
• Product preferences or requirements
• Interior/project details that you choose to share
• Payment and transaction information, where applicable
• Any other information you voluntarily provide to us

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• General website usage information

This information helps us understand how visitors use our website and improve our website, products, and services.

4. How We Use Your Information

We may use your information to:

• Process and fulfil orders
• Respond to product enquiries
• Provide complimentary mirror consultations
• Recommend suitable mirrors based on your requirements
• Prepare quotations and estimates
• Arrange delivery and shipping
• Provide customer support
• Communicate with you regarding your order or enquiry
• Improve our products, services, and website
• Understand customer preferences and website usage
• Send promotional or marketing communications where permitted
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.

5. Mirror Consultation Information

If you request a complimentary mirror consultation, you may choose to provide information about your space, preferred style, dimensions, budget, or project requirements.

We use this information solely to understand your requirements and provide appropriate product recommendations, quotations, and assistance.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may help us:

• Remember your preferences
• Understand website traffic and usage
• Improve website functionality
• Analyze website performance
• Provide relevant marketing or advertising where applicable

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as:

• Payment service providers
• Shipping and logistics partners
• Website hosting and technology providers
• Analytics and marketing service providers
• Customer support or communication platforms
• Professional advisers or service providers

These parties are expected to use your information only for the purposes for which it has been provided or as required by law.

We may also disclose information when required to comply with applicable laws, legal proceedings, government requests, or to protect our rights, customers, website, or business.

8. Payment Information

Where online payments are available, payment transactions may be processed through third-party payment providers.

Artistick Mirrors & Furniture may not directly store your complete payment card details. Payment information is generally processed securely by the applicable payment service provider according to its own privacy and security policies.

9. International Customers and Data Transfers

Artistick Mirrors & Furniture serves customers in India and internationally, including customers in the USA, Canada, Gulf countries, and the European Union.

If you contact us, place an order, or request our services from outside India, your information may be processed or stored in India or other countries where our service providers operate.

By providing your information, you acknowledge that such processing may involve international data transfers, subject to applicable privacy and data protection laws.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to:

• Provide our products and services
• Complete transactions
• Maintain business and customer records
• Resolve disputes
• Comply with legal, accounting, or regulatory obligations
• Protect our legitimate business interests

When information is no longer required, we may securely delete or anonymize it.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where legally applicable
• Withdraw consent where processing is based on consent
• Object to certain uses of your information
• Request restrictions on certain processing
• Opt out of marketing communications

To exercise any applicable rights, please contact us using the details provided below.

13. Marketing Communications

If you have provided your contact information and permitted us to contact you for marketing purposes, we may occasionally send information about new collections, products, offers, services, or updates.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

14. Third-Party Links

Our website may contain links to third-party websites, services, social media platforms, or other external resources.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

15. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

17. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact Artistick Mirrors & Furniture through the contact details provided on our website.

Artistick Mirrors & Furniture
Mustalil no 99, killa no 6, village 10/2,G/F, 100 futta Road, Ghitorni Near Azad Cement, Delhi 110030

Email: artistickmirrorsfurnitureindia@gmail.com

Phone: [Add your phone number]

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.

18. Your Consent

By using our website and voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.